You arrive at your desk, press the power button as usual, and nothing happens. Why won't your standing desk go up when there's nothing obviously wrong? The realization that something is wrong with your standing desk can leave you with a pit in your stomach - is the control box broken? Is the power to your house out? What could be the reason your standing desk won't go up?
You may experience occasional difficulties while using a stand-to-sit desk, just as you would with any other electrical equipment or appliance. The most typical issue with electric height-adjustable or electric sit-stand desks is that they stop going down or up, leaving the desk trapped. This issue just serves to negate the reason for purchasing the desk in the first place.
Fortunately, there is usually a very simple fix. Don't lose all hope just yet - because in this article, you'll learn why your standing desk won't go up or down, as well as how to fix it. Continue reading to learn how to get your desk to work again.
We're going to assume you are only asking about why your electric standing desk by UpDown Desk won't move up or down. If you're asking why your standing desk won't go up - and you have a cheaper desk - chances are, the desk itself could need to be replaced. We've seen plenty of horror stories where people buy a cheaper standing desk in an effort to save money - only to spend more in the long run as they need to replace it prematurely.
If you haven't already purchased a standing desk, we encourage you to stick with the top-rated standing desk in Australia. Our ergonomic standing desks are the #1 choice in Australia for a reason: we put an emphasis on quality, durability, and reliability. Whether you're looking for an electric corner sit stand desk or a more traditional standing office desk - we've got you covered.
Now - that's not to say these tips may not help you with your existing standing desk problems. You can still give these solutions a try - and when the time comes to upgrade your workspace, stick with UpDown Desk.
Some problems with standing desks arise when you put objects such as bookcases on the desk, which may get in the way of the desk’s ability to move upward. Some standing desks have built-in safety features that will prevent them from moving if they come into contact with something.
There is a maximum lifting capability for every height-adjustable table. So, if you put too many things on it, it can cause an overload. When this happens, the desk is essentially telling you that it can't withstand the weight and has shut down to protect itself.
When you buy a desk, pay attention to the lifting capacity to prevent this from happening. Pay close attention to whether the number refers to the base solely or the base plus work surface.
The Updown Pro Series, fortunately, has a lifting capacity of up to 150kg. This indicates that it is both stable and long-lasting.
This high rating indicates that the actuators can withstand higher loads without overheating or losing power, or the desk failing to rise. However, make sure you don't exceed the desk's required weight capacity, as this may shorten its lifespan.
When the legs of your standing desk aren’t level, your desk might stop working. This is most common when the desk has two motors.
If the motors don’t have a strong mechanism that allows them to lock on their own, the spindle and motor can turn while the height position is supposed to be maintained.
While one motor may rotate, the other can remain stationary or rotate more or less than the first. The motors lose synchronization, causing your desk to be uneven.
Uneven legs can cause two things to happen. The first is that the desk's control box will detect that the legs aren’t at the same height and stop moving to prevent further damage to the desk.
Alternatively, if the control box isn't intelligent enough to detect the problem, the desk will continue to move down or up until there's too much friction in the columns of the legs, at which point it will become stuck and not move at all.
With some desks, you may need to perform a complete reset to get the legs to realign themselves to resolve this height-adjustable desk troubleshooting issue.
If you own an UpDown desk, don't worry if your desk becomes unbalanced: it's simple to correct. Simply reduce the height of your desk to its lowest possible height. The motors will reset themselves and your desk will be level once more.
A desk’s control box can only be pushed up and down a certain number of times before it needs to rest. The term used to describe this is the desk’s “duty cycle.” The duty cycle indicates how long the control box can work and how long it must be in its rest stage.
If the control box's active time reaches its limit, an obligatory rest period will be activated to stop it from overheating. So, don't be alarmed if your workstation suddenly stops working - give the control box a chance to breathe, and then try again.
Some workstations have a duty cycle of 2 minutes on and 18 minutes off. This means that after changing the height, it functions best if it is left to rest for 18 minutes.
This is the standard in the industry. This isn't to say you can't alter heights more frequently; in most circumstances, there won't be any problems.
Anything installed above the desk may be preventing it from moving upwards. Mounted shelves, cabinets, and artwork are often culprits.
As a safety precaution, some stand-to-sit desks contain a collision detection feature that stops the desk from colliding with another object. When it finds an object in the way, the table will stop going upwards and begin to slide down gently, giving you space to remove the obstruction.
Check under your desk to see if there are any objects in the way and remove them.
This usually happens for one of two reasons: the desk was unplugged and then plugged back in, or the outlet lost power. When a standing desk loses power and then gets it again, it often goes into reset mode. A sit-stand desk can only move downwards while in reset mode.
You'll need to reset your standing desk if you've lately lost power and it's not moving. If you need to troubleshoot a height-adjustable desk, follow these procedures. Things should return to normal after completing the reset. The following are the ways to resolve standing desk issues:
Get rid of anything that might be lurking beneath your desk.
Wait 30 seconds after unplugging the workstation from the outlet or surge protector.
Reconnect the desk. Listen for clicking sounds; once you hear them, you're all set.
Keep pressing the down button until your desk can no longer move any lower. The desk has lost its memory settings since you unplugged it, and it may move slowly.
Remove your finger from the button after it has reached its lowest point.
By being dragged on or jammed, the power, motor, or control box cables can become loose. Poor wire management is frequently the cause of the tug.
Even if a wire is slightly yanked out of the socket, electricity will still be intermittent. This means that power can flow through them at times but not at others. When the power goes off on the desks, the table goes into reset mode.
Check all cords to ensure they're firmly connected before resetting your sit-stand desk. After that, you can proceed to reset the desk. Take a look at our standing desk accessories for cable management accessories to prevent this issue in the future.
Most desks have an upper container stop that allows the user to define a maximum limit to prevent the desk from colliding with other items.
As a result, instead of being able to go up to 48 inches, the maximum height can be adjusted to 40 inches. You can use it to keep your sit-stand desk from colliding with something else, like a cupboard or shelf.
To make the table go higher than the existing setting, you'll need to adjust or remove the upper container stop. Follow the directions provided by the desk's manufacturer to accomplish this.
There are many reasons why your standing desk could become stuck, and it may be difficult for you to figure out the exact cause. Fortunately, you now know the most common reasons why your standing desk won't go up. Now - we're assuming you know how to lower your standing desk and how to program your standing desk. If not, take a look at these two resources before doing anything else - they'll help you get started using your desk safely and correctly.
From objects in the way to a power outage, there are so many potential causes of your standing desk movement problems. However, we've given you a list of the most likely issues and solutions, which you can start testing as soon as you discover your desk isn't moving. Catching these typical issues early on can either entirely solve the problem or save you time on the phone with tech support if the issue is a malfunctioning issue. If you're still struggling to get your standing desk working, reach out - we'll see if we can identify the problem together and come up with a solution!
Since the day you bought it, you have been enjoying your adjustable standing desk. However, there are pros and disadvantages to adopting technology. Is your standing desk no longer functional?
"How do I fix or address this issue because my standing desk won't go down?" you might be wondering. Height adjustable desk troubleshooting could be the answer to this problem.
You may experience occasional difficulties while using this device, just as you would with any other electrical equipment or appliance. The most typical issue with electric height-adjustable or electric sit-stand desks is that they cease going down, leaving the desk trapped. This issue just serves to negate the reason for purchasing the desk in the first place.
A standing desk, such as the Willow Solid Wood Standing Desk, should help you achieve your goal of a healthy work environment rather than hinder it.
There are numerous reasons why having an adjustable standing desk in your office might be beneficial. The advantages are as follows:
Through movement, using a standing desk can promote healthy blood flow in specific parts of the body, such as the legs, glutes, and core.
A standing desk helps you maintain a healthy posture while also improving your cognitive abilities.
Because there is more standing than sitting at a standing desk, you will burn more calories.
Sitting for long periods can cause major health problems and discomfort.
Using a standing desk allows you to change things up, which has numerous health benefits.
While a standing desk can be beneficial, it does have certain drawbacks. They are as follows:
Because there is no feature on the desk to assist you in maintaining appropriate posture, it is easy to fall into bad habits.
It may take some time for you to get into the swing of things and join the standing desk culture.
You are probably aware that sitting for a long time might be detrimental. Standing for an extended time might have a similar impact. Standing for an extended period puts strain on the joints and feet, which can cause swelling.
It is possible that your standing height is not decreasing or that your standing desk has ceased operating because:
Your desk is not working properly.
There may be too much weight on it.
An object may hamper travel.
The electricity to your desk has gone out.
Why is not your standing desk going up? Likely, your standing desk is not moving up because:
It is feasible that the desk's electricity has gone out.
It is plausible that the upper container has come to a halt.
It is possible that the control box cycle is not working, or that the power connections connecting the desk have not been properly secured.
The standing desk's legs may be unequal.
There could be obstacles in the way.
There may be too much weight on the desk
You will need to reset your standing desk if you have lately lost power and it is not going down. If you need to troubleshoot a height-adjustable desk, follow these procedures. Things should return to normal after completing the reset. The following are the ways to resolving standing desk issues:
Step 1: Get rid of anything that might be lurking beneath your desk.
Step 2: Wait 30 seconds after unplugging the workstation from the outlet or surge protector.
Step 3: Reconnect the desk. Listen for clicking sounds; once you hear them, you are all set.
Step 4: Keep pressing the down button until your desk can no longer move any lower. The desk has lost its memory settings since you unplugged it, and it may move slowly.
Step 5: Remove your finger from the button after it has reached its lowest point.
Step 6: Press and hold the down arrow for approximately 10 seconds. Keep an eye out for a few clicks.
Step 7: Your desk may rise slightly, indicating that it has been reset.
Objects installed above the desk, such as cabinets, shelves, or paintings, may obstruct the desk's upward movement. Some standing desks have built-in safety measures that will stop them if they are exposed to something. All you have to do now is look for any items that may be impeding your progress, remove them, and try again.
After restoring power, the standing desk tends to go into rest mode if it has lost power due to being temporarily unplugged from the outlet. As a result, the desk can only move downwards. This can be resolved by performing the above-mentioned manual reset.
The control box recognizes the height difference and stops moving to prevent further harm if the desk's legs become uneven for any cause. Alternatively, the control box could keep moving until there is too much friction. The desk then comes to a halt. To correct this problem, you may need to perform a complete reset to allow the legs to realign.
You would have exceeded the desk's maximum lifting capacity if you placed too much weight on it. As a result of the overload, there is a lack of movement as a protective strategy. Some of the stuff on the desk should be removed. The desk will automatically turn on and run smoothly because of this.